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Friday July 4, 2025 15:00 - 15:15 BST
This case study examines the application of the Viable System Model (VSM) within a mid-sized IT company characterized by clustering, rigid informal hierarchies, and a lack of decision-making structure and logic. Despite lacking formal authority—and operating in a confusing context where individuals are nominally in power but still overruled—I sought to apply systems thinking and second-order cybernetics to initiate change from the periphery. Even when proposals benefit the company, if you're not part of the old system (the people that started working there when the company was founded) , they are often disregarded.


Presenters
avatar for Malik Radwan

Malik Radwan

Project Manager, HWS
I am a Project Manager working in the IT sector with experience lin both Agile and Waterfall environments. My work focuses on process improvement and team collaboration, often drawing on methods from design thinking and systems thinking.I write and blog about systems thinking and... Read More →
Friday July 4, 2025 15:00 - 15:15 BST
MBS Room 2 Alliance Manchester Business School (AMBS) The University of Manchester Booth Street West Manchester M15 6PB, England, United Kingdom

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